Guarantee Overview
For students who enroll in our 4-Month Singing Coaching Program, we offer an exclusive Performance Improvement Guarantee that is backed by our confidence in both our proven coaching system and your commitment to following our methodology.
Guarantee Terms & Conditions
Eligibility Requirements
This guarantee is exclusively available to students who:
- Enroll in our complete 4-Month Singing Coaching Program
- Begin fulfilling all program requirements from their official start date
- Maintain continuous compliance with all requirements throughout the guarantee period
Required Student Commitments
To remain eligible for this guarantee, you must complete ALL of the following requirements consistently for 30 consecutive days from your program start date:
1. Daily Practice Requirement
- Minimum 15 minutes of focused singing practice per day
- Practice must be completed using our designated practice tools when specified
- All practice sessions must be properly tracked and logged within our system
- No day may be skipped during the 30-day period without prior written approval from your assigned coach
2. Weekly Check-In Requirement
- Submit exactly 3 “Coach-in-Your-Pocket” check-ins per week
- Each check-in must include all required elements as outlined in your program materials
- Submissions must be complete and follow the specified format
3. Session Attendance Requirement
- Attend 100% of your scheduled weekly coaching sessions
- Sessions must be attended live at the scheduled time
- If rescheduling is necessary, it must be requested at least 24 hours in advance and approved by your coach
- Make-up sessions must be completed within the same week as the original session
Performance Assessment Criteria
After completing 30 consecutive days of full compliance with all requirements, you will undergo a comprehensive performance assessment measuring the following six areas:
Confidence
Measured on standardized assessment scale
Breath Support
Measured in seconds of sustained note-holding capacity
Pitch Accuracy
Measured on standardized assessment scale
Vocal Tone
Measured on standardized assessment scale
Chest Vocal Range
2 semitone expansion = 20% improvement
Head Vocal Range
2 semitone expansion = 20% improvement
Guaranteed Performance Standards
We guarantee that if you maintain full compliance with all requirements for 30 consecutive days, you will demonstrate at least 20% improvement in a minimum of two (2) assessment areas as measured by our standardized evaluation protocols.
Note on Vocal Range Measurements: For Chest Vocal Range and Head Vocal Range assessments, an expansion of 2 semitones constitutes a 20% improvement, reflecting the exponential nature of range development.
Guarantee Fulfillment
If you complete all requirements for 30 consecutive days and do not achieve the guaranteed improvement benchmarks, you will receive:
- Complete refund of all payments made for the 4-Month Coaching Program, AND
- Continued coaching services at no additional cost until you achieve the guaranteed improvement benchmarks
Important Conditions for Continued Free Coaching:
- You must maintain the same daily practice, weekly check-in, and session attendance requirements
- Any failure to meet requirements will result in immediate suspension of free coaching services
- You must continue using our designated practice tools for all tracking requirements
- Regular assessments will be conducted to monitor progress toward benchmarks
Assessment Methodology
All performance assessments will be:
- Conducted by our certified coaches using our proprietary assessment protocols
- Documented with detailed scoring explanations
- Compared against your baseline assessment completed during your first week of the program
- Subject to review by our coaching supervisor for accuracy and consistency
Disqualification Conditions
You will be immediately disqualified from this guarantee if you:
- Miss any daily practice session without prior approval
- Fail to submit required check-ins on schedule
- Miss any scheduled coaching session without following proper rescheduling procedures
- Fail to use designated practice tools when required
- Provide false information about practice completion or progress
- Violate any other program terms and conditions
Important Legal Disclosures
- This guarantee applies only to the specific improvement metrics outlined above
- This guarantee does not cover subjective improvements or outcomes not specifically measured
- All assessment decisions are final and binding
- This guarantee cannot be combined with any other offers or promotions
Claim Process
To invoke this guarantee:
- Submit written notice within 5 business days of your 30-day assessment
- Provide complete documentation of compliance with all requirements
- Allow up to 10 business days for claim review and processing
This guarantee represents our unwavering confidence in our coaching methodology and your potential for success when you commit to following our proven system.
This guarantee is governed by the laws of Israel and any disputes shall be resolved through binding arbitration. For questions about this guarantee, contact our student services team.